Safeguarding: Lancashire County Council

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97%

97% of C&F Assessments completed on time

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100%

100% of statutory visits within agreed timescales

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262

262 children and 161 families case managed

The challenge

Lancashire Children’s Social Care was facing a significant challenge in recruiting experienced social workers to meet its Children’s Safeguarding needs in the North of the County. The Council decided that the most practical short-term solution was to commission an external team. A team that could quickly deliver reliable expertise across Children’s Safeguarding within the locality. This team needed to have multidisciplinary expertise to cover all areas of children’s social work. This included duty and assessment, Children in Need (CIN), Child Protection (CP) case management, pre-proceedings and proceedings through to permanency as well as Looked-After Children (LAC), Unaccompanied Asylum-Seeking Children (UASC) and those on the edge of care.

Our approach

We offered Lancashire Council a much more agile alternative to the traditional agency resourcing model. We delivered a social work-led fully-managed service, providing a comprehensive end-to-end solution over a 9-month period. Since Innovate CYPS’ teams are self-reliant, proactive and results-focused, there was no need for the Council’s in-house staff to devote time or resources to project management or oversight.

 

 

Mobilising a team

We quickly mobilised a team of highly trained and experienced Innovate CYPS social workers, supported by in-house business support staff. We also appointed a skilled Project Manager who built a strong partnership with Lancashire, keeping them informed throughout the project.

Quality control

Our robust performance management and quality control process meant that Lancashire could focus on other service demands with the reassurance that children and young people were receiving a high-quality service. A key component of the Innovate CYPS solution was our 14-week CIN programme. Delivering intensive, home-based intervention, it’s a proven method of progressing or resolving CIN cases, avoiding drift and providing better outcomes for children and families. As always, we provided robust and detailed reporting against agreed benchmarks and key performance indicators (KPIs), including weekly data reports. Our team also provided the Council with valuable feedback and insight to help drive service transformation.

The results

In total, across the whole project timeframe, our team progressed cases involving 262 children and 161 families; all of which were subject to statutory plans. Of these, just under 65% (170 cases) were safely closed or stepped down. Innovate CYPS’ social workers carried out statutory weekly visits involving 120 children, with 100% being seen within timescales.

Of 220 Child and Family (C&F) Assessments carried out, 97% were completed on time.

Of 65 children subject to Child in Need Plans, over 50% were safely de-escalated. This was as a result of the intensive 14-week programme delivered and by strengthening the confidence of multi-agency partners. Innovate CYPS ensured that there was proactive partnering and joint working with early help and universal services.

Crucially, we invested the time to transfer skills. We delivered training and provided resource packs and tool kits to the service on the 14-week CIN model and SMART business support process, so that when we left, Lancashire Council could continue with the new model.

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What our clients say

“Your approach has always been one based on a “can do” attitude and your helpful, responsive manner has made things work so smoothly. Thank you for all your dedication, professionalism and the invaluable support you have offered my teams.”

Senior Manager, Children’s Social Care
Lancashire County Council

Children in Need

Children in Need

Reduce your reliance on long-term CIN plans. Our highly experienced CIN social work team will take on statutory case management and follow a locally-tailored, sustainable and intensive home-based intervention programme. We’ll leave you with reduced CIN numbers and a legacy model to prevent drift and avoid future delay.

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Duty & Assessment

Duty & Assessment

Are you looking for more capacity within your duty and assessment team to clear a backlog of cases? Or do you reprieve to look at a service restructure. We can help by managing cases coming in for referral and assessment. So you can be confident your local authority is meeting its statutory responsibilities, whilst we give your staff the chance to bring their cases up-to-date and leave your service with manageable caseloads.

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Edge of Care

Edge of Care

Reduce your edge of care costs and improve the life chances of vulnerable children and young people. Our solution brings statutory social work and multidisciplinary support together in a far more structured and focused way to deliver sustainable positive outcomes and huge cost-savings. Our aim is simple – to keep the young people we support safe and prevent them from being unnecessarily placed into care.

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High-Cost Placement

High-Cost Placement

Our managed service model is proven to increase the range of foster care provision available to meet the needs of children who would otherwise be placed within high-cost residential or external foster care placements. In return, you’ll save on your placement budget, increase your in-house foster service capacity and capabilities to secure better outcomes and reduce the number of placement moves for children and young people.

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MASH

MASH

Are you struggling to keep up with what is an impossible number of MASH referrals? Let us take the pressure off and help you develop a more robust, timely MASH. We’ll manage all contacts and referrals coming through your front-door and work with you to co-produce a new MASH model. One that secures timely outcomes for vulnerable children, young people and their families.

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Discharge of Care

Discharge of Care

Could addressing a much-overlooked area of discharge of care orders reduce LAC numbers and create direct cost-savings? By introducing a new model that promotes the timely discharge of care orders and the conversion of foster carers or kinship carers into Special Guardians, we can achieve measurable cost-savings. All whilst securing plans of permanence for children and young people.

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Safeguarding

Safeguarding

Do you have concerns about the length of time children are subject to child protection plans? If yes, how do you improve the timeliness of care proceedings and ensure that cases are front loaded? Holding case management for an agreed amount of time, we will dramatically increase the pace of action in progressing complex cases. We’ll also work with you to introduce proven sustainable longer-term solutions to reduce the risk of drift and delay.

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Children with Disabilities

Children with Disabilities

In most cases, needs of those children and young people can be met within Early Help or outside of social care within the local authority’s existing offer. Proven to close up to 30% of cases to social services and step down a further 20%, Innovate CYPS’ 14-week Children with Disabilities (CWD) programme reduces costs whilst identifying new care pathways for children, young people and their families.

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Service Auditing

Service Auditing

Are you preparing for an Ofsted inspection and want to understand where your services are at in terms of practice quality and performance? Our team will review your case files and practice across the child’s pathway to give you a thorough understanding of the areas that most need your attention.  As part of our knowledge-transfer, we also mentor your front-line managers on our auditing process for a 360 approach.

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  • Children in Need
  • Duty & Assessment
  • Edge of Care
  • High-Cost Placement
  • MASH
  • Discharge of Care
  • Safeguarding
  • Children with Disabilities
  • Service Auditing

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Contact us to find out more about our Safeguarding service.

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